New rules for telemarketing calls and text messages
The Federal Communications Commission has adopted new rules that strictly limit telemarketing calls and text messages. Businesses can no longer make pre-recorded calls to landline phones, and can no longer send pre-recorded calls, auto-dialed calls, or text messages to cell phones. The only exception is if the business has the “prior express written consent” of the customer. This prior written consent must be very clear, and the customer must be told that providing a phone number